Goodfriend & Associates, Inc.
Consulting Solutions
 
When Clients Need Us
Goodfriend Consulting Solutions
Rapid Growth or Business Expansion Challenges

Declining Business Performance 

Lack of Competitive Advantage

Customer Dissatisfaction

Lack of Alignment and Teamwork

Functional or Process Bottlenecks

Initiative Overload 

Lack of  Discipline and Accountability
 
Poor Execution

Conflict Between Key People

Leader/Manager "Struggling" in Current Role

Business Strategy and Competitive Advantage
Strategy Development Sessions
Strategic Planning Process Review
Tactical Planning Meeting Facilitation

Teamwork, Collaboration and Alignment
Team Development Solutions
Major Projects Team Alignment
Resolving Conflicts Between Key People
Collaboration Advisor

Leadership, Capabilities and Competencies
Birkman Method and Denison 360 Leadership
   Development Survey
Breakthrough Leadership Coaching
Candidate/Job Holder Assessments

Excellence and Customer Satisfaction
Business Process Effectiveness Review
Sarbanes-Oxley Lessons Learned Meetings
Outsourcing Customer Satisfaction Review


Michael Goodfriend Client Feedback
"Your annual customer satisfaction reviews helped us build relationships with our key clients, become more disciplined in our site performance and demonstrate to our clients our ability and desire to improve."

Sean Shaub
President
United Media Corporation

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Goodfriend & Associates, Inc.


2630 Fountainview, Suite 211
Houston, Texas 77057
713-789-6840 • Fax 713-789-6807

Site updated 2/01/04